Process: First, we helped map out the city government’s internal public participation processes. Then, we conducted a public survey and focus group interviews to verify and assess the processes from outside perspectives. Based on the information gathered, we composed an analytic report.
Next, we synthesised the proposals in 7 topics that the city could implement to achieve more open and inclusive governance. The proposals were, for example, to make the information on its web-page more accessible, to conduct more public deliberations, surveys regarding larger projects etc.
We also formulated open governance guidelines, that is, fundamental theses about how openness is supposed to work in Rakvere.
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